Privacy Policy

1. Introduction

Care24x7 ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medicine reminder and clinic management platform.

2. Information We Collect

We collect information you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Health-related information (medication schedules, adherence data)
• Clinic information (for healthcare providers)
• Payment information (processed securely through Razorpay)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send medicine reminders and notifications
• Process transactions and send related information
• Respond to your comments and questions
• Generate analytics and insights for healthcare providers

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. All data is encrypted in transit and at rest. We use industry-standard security protocols and regularly audit our systems.

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services (e.g., sharing patient data with their registered clinic).

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@im24x7.com
Phone: +91 8882891218